1. Introduction
UZ Turk Mart ("we", "our", or "us") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, process, store, and protect your personal information when you access or use our website, mobile applications, and related services (collectively, the "Platform").
By using the Platform, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Order History
- Account Login Details
Payment information is processed securely through certified third-party payment providers. We do not store full credit/debit card numbers or CVV codes.
2.2 Technical & Usage Data
We may automatically collect:
- IP Address
- Device Type
- Operating System
- Browser Type
- Approximate Location Data
- Pages Viewed
- Time Spent on the Platform
- Clickstream Data
2.3 Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
- Maintain Session Integrity
- Store Shopping Cart Data
- Analyze Platform Performance
- Personalize Content
- Deliver Marketing Communications
You may disable cookies through your browser settings. Certain features of the Platform may not function properly if cookies are disabled.
3. Legal Basis for Processing
We process your data based on:
- Contractual Necessity (to fulfill orders)
- Legal Obligations (tax and accounting compliance)
- Legitimate Interests (fraud prevention and service improvement)
- Your Consent (marketing communications)
4. How We Use Your Information
We use personal information to:
- Process and Deliver Orders
- Coordinate Deliveries
- Provide Order Updates
- Offer Customer Support
- Prevent Fraud and Unauthorized Transactions
- Improve Our Services
- Personalize User Experience
- Send Promotional Communications (with opt-out options)
- Comply with Legal and Regulatory Requirements
5. Apple Pay & Payment Security
When using Apple Pay:
- Transactions are encrypted and tokenized.
- Authentication is handled by Apple and your issuing bank.
- We do not receive or store full card details.
- Payments are processed through PCI-compliant payment gateways.
6. Sharing of Information
We do not sell or rent personal data.
We may share information with:
- Payment Processors
- Delivery Partners
- IT and Hosting Providers
- Customer Support Systems
- Government Authorities when legally required
All service providers are contractually obligated to protect your information.
7. International Data Transfers
Your information may be processed or stored outside your country by service providers.
Where international transfers occur, we implement appropriate safeguards in accordance with applicable data protection laws.
8. Data Security
We implement industry-standard security measures including:
- SSL Encryption
- Secure Servers
- Access Control Restrictions
- Fraud Detection Systems
While we strive to protect your information, no method of transmission or storage can be guaranteed to be 100% secure.
9. Data Retention
We retain personal data only as long as necessary to:
- Fulfill Contractual Obligations
- Comply with Legal Requirements
- Resolve Disputes
- Enforce Agreements
When information is no longer required, it will be securely deleted or anonymized.
10. Your Rights
Depending on applicable law, you may have the right to:
- Access Your Personal Data
- Correct Inaccurate Information
- Request Deletion
- Restrict Processing
- Object to Certain Processing Activities
- Withdraw Marketing Consent
- Request Data Portability (where applicable)
We may request identity verification before processing requests.
To exercise your rights, contact:
Email: [email protected]
11. Fraud Prevention & Security Monitoring
We may use automated systems to identify fraud, suspicious activity, or payment abuse.
Where fraud is suspected, we may suspend transactions or accounts and share relevant information with payment providers or authorities where permitted by law.
12. Children's Privacy
Our Platform is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors. Any such information identified will be removed promptly.
13. Data Breach Notification
In the event of a data breach that may affect your rights or freedoms, we will take appropriate action as required by applicable law, including notifying relevant authorities and affected users where necessary.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be published on this page along with the revised "Last Updated" date. Continued use of the Platform constitutes acceptance of any updates.
15. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws governing UZ Turk Mart.
Any disputes arising under this Privacy Policy shall be subject to the jurisdiction of the competent courts.
```